Privacy Policy

When you interact with Skypath Travels Pvt. Ltd. via our web platform, single seat booking engine, callback desks, or field basecamps in Old Manali and Leh, we collect the following categories of data:

• Traveler Identification: Full legal name, date of birth, gender, WhatsApp contact number, and email address used for issuing confirmed travel dossiers.
• Government Verification Documents: Photocopies or scans of Government IDs (Aadhaar Card, Passport, or Voter ID) and Two-Wheeler Driving Licenses strictly required for processing Indian Army checkpoint clearances, Himachal Green Cess, and Ladakh Inner Line Permits.
• Expedition Medical Profile: Self-declared physical health disclosures, pre-existing cardiovascular conditions, and emergency contact details to assist marshals in high-altitude triage.
• Transactional Records: Payment transaction hashes, timestamp proofs, and seat reservation numbers. We never capture or store full card numbers, CVVs, or bank net-banking passwords.

We process your data exclusively for genuine operational, safety, and logistical purposes:

• To confirm and generate your client expedition dossier PDF with assigned vehicle seats (Dzire, Ertiga, or 12/17-seat Travellers).
• To secure mandatory local passes through the National Green Tribunal (NGT) Manali portal, District Magistrate offices, and Indian Army transit points.
• To transmit critical route bulletins, roadblock warnings, AMS health reminders, and weather advisories to your registered mobile number via WhatsApp or SMS.
• To ensure rapid coordination with mountain rescue teams and medical clinics in Keylong, Kaza, or Leh in medical emergencies.

Operating across sensitive frontier zones like Spiti, Pangong Tso, Nubra Valley, Hanle, and Zanskar requires mandatory submission of traveler manifest records to authorized state agencies:

Online financial transactions executed on Skypath Travels are tokenized and processed via RBI-authorized, PCI-DSS Level 1 compliant payment aggregators (supporting UPI, RuPay, Visa, MasterCard, and Net Banking).

Skypath Travels does not retain or store sensitive financial instruments on our internal databases. All communications between your browser and the payment gateway are encrypted through industry-standard 256-bit Secure Sockets Layer (SSL) channels.

Our web platform uses minimal essential cookies and session tokens to maintain:

• Interactive seat selection states on cabin blueprints during your live checkout session.
• Filtered criteria across trekking difficulties, road trip sectors, and motorcycle dates.
• Anonymous web traffic analytics to optimize platform loading speeds over remote 2G/3G mountain connectivity.

Under Indian digital privacy laws, you retain the right to review, update, or request the permanent deletion of your customer profile from our operational database upon completion of your booked expedition.

For any data requests, privacy inquiries, or deletion requests, contact our designated Data Grievance Officer at: